Terms and conditions

Purpose of platform

This is a community platform that connects contributors with NGO’s/Volunteers, for the purpose of moving resources from the contributors to the people in need of those resources. Resources that we process are of two types: 1.Monetary, 2.Non-monetary.

Examples of non-monetary resources from contributors are medical equipment, wheelchairs, books.

This is strictly a charitable platform and NOT for Profit. No business of any sort will be conducted through this platform. 

The following are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website. These Terms and Conditions apply separately to each single donation that you make. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1) Membership : The donation for membership is a flat INR 30 per month.

(2) The monetary donation services

We will use your donation at our discretion but within our stated charitable objectives.

All payments through the Website are to be made by our payment gateway.

(3) Information from you

Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation (in case of monetary donation). We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information. 

We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy. Upon your explicit written request, we may choose to publish your contributions to society. 

(4) Refund policy

If you make an error in your donation please contact us either by email at info@luminostrust.org, by phone at +91 22 26145756 and our team will respond to you immediately.